1. Overview
VMEG is a global AI company dedicated to helping video content achieve multilingual dissemination at scale. We empower creators and brands to connect with audiences worldwide through cutting-edge technology in translation, speech synthesis, and media processing.
At VMEG, trust is not just a feature; it is the foundation of our platform. We provide advanced video localization, dubbing, lip-syncing, and voice cloning technology within a "Privacy-First" architecture. Our mission is to break communication barriers while ensuring enterprise-grade security, ethical AI principles, and rigorous infrastructure protection are embedded into every layer of our operations.
2. The VMEG Way: Our Ethical Foundation
Our approach to Trust & Safety is guided by the "VMEG Way"—a set of core values that define how we build and protect our community:
- Quality & Precision We are obsessed with doing things right. From accurate tonal translation to perfect lip-syncing, we ensure that AI-generated content maintains the highest standards of authenticity and integrity.
- Breaking Barriers Safely While we strive to make every language heard—including minor languages—we do so with a commitment to preventing the spread of misinformation or harmful content.
- User-Driven Development We are not "know-it-all" AI geeks. Our safety roadmap is driven by user feedback, ensuring our tools evolve to meet the real-world security needs of our creators.
- Simplicity with Responsibility We handle the complexity of AI safety and security behind the scenes, allowing users to focus on creativity while staying within protected ethical boundaries.
3. Platform Nature & User Accountability
VMEG operates as a content infrastructure platform, providing technical tools that enable users to translate, edit, and localize multimedia content.
3.1 Role Definition
Our platform serves as a processing engine, offering the infrastructure for users to adapt and localize their media assets. VMEG acts as a neutral service provider and does not exercise editorial control over the material uploaded or processed by our users. Therefore, we are not the publisher or creator of user content. The final output reflects the intent and source material of the user, not the platform.
3.2 Limitation of Liability
We deploy rigorous safety measures and automated filters to maintain a secure environment. However:
- Best-Effort Moderation: While we strive to detect and block illicit source material, we cannot guarantee the immediate identification or removal of every policy violation.
- User Liability: Users bear full legal and ethical responsibility for both the source media they upload and the final output they distribute. VMEG assumes no liability for damages, losses, or legal disputes arising from the misuse of our tools or the publication of processed material.
- Opinions: Any views or messages conveyed through processed content belong solely to the user and do not represent the stance of VMEG.
4. Data Security & Infrastructure
We employ a defense-in-depth strategy to protect your data, supported by a multidisciplinary team of experts in AI, machine learning, speech synthesis, linguistics, and media technology.
4.1 Encryption
- Data at Rest: All user data, including uploaded source media and processed outputs, is encrypted using AES-256 standards.
- Data in Transit: All network traffic is secured via TLS 1.3 encryption to prevent interception.
4.2 Supply Chain Security
- Trusted Infrastructure: Our platform is securely deployed on Amazon Web Services (AWS), leveraging world-class infrastructure to ensure high availability, redundancy, and physical security.
- Vendor Risk Management: We rigorously assess all third-party vendors to ensure they meet our security standards.
5. Responsible Voice Cloning Policy
Guided by our value of being "Always Curious", we push the boundaries of voice technology while maintaining strict ethical guardrails. As a leader in AI media processing, VMEG is dedicated to preventing misuse and deepfake abuse in our voice cloning features.
- User Authorization: Users are required to confirm they possess the necessary rights or explicit consent from the voice owner prior to initiating any voice cloning process.
- Policy Against Impersonation: We strictly prohibit the use of our technology for unauthorized impersonation or deepfakes. Users must adhere to our Terms of Service, and any violation regarding non-consensual voice replication will result in immediate action, including account suspension.
6. Content Moderation
To maintain a safe environment, VMEG utilizes a fully automated, AI-driven moderation framework:
- Real-Time Automated Detection: Our advanced AI models continuously monitor text, audio, and visual inputs. This system is designed to proactively identify and block policy violations—such as hate speech, violence, or non-consensual content—before any processing begins.
7. Data Privacy & User Rights
Your data belongs to you. VMEG does not sell user data to third parties.
7.1 Strict Data Usage Boundaries
We maintain a strict boundary between user workspace data and our model development. Your proprietary assets—including uploaded voice samples, scripts, and final video outputs—are never utilized to train, fine-tune, or improve our foundational AI models by default. Such usage only occurs if you actively choose to participate in our improvement programs through a specific, opt-in authorization process. We prioritize the confidentiality of your intellectual property above all else.
7.2 User Rights
- Data Minimization: We only collect data necessary to provide our services.
- Right to Access: Users can request a full copy of their personal data.
- Right to Erasure: Users can request the permanent deletion of their account and all associated data.
8. Frequently Asked Questions (FAQ)
Q: Does VMEG use my uploaded videos or voice data to train its AI models?
A: No. By default, VMEG does not use user content (videos, audio, scripts) to train, fine-tune, or improve our foundational AI models. Your data remains isolated within your workspace. Training usage only occurs if a user explicitly grants permission through an opt-in program.
Q: Is VMEG compliant with enterprise security standards?
A: Yes. VMEG employs AES-256 encryption for data at rest and TLS 1.3 for data in transit. Our infrastructure is hosted on AWS (Amazon Web Services), adhering to world-class security protocols to ensure high availability and data protection.
Q: How does VMEG prevent deepfakes and unauthorized voice cloning?
A: Active Prevention. We require users to verify ownership or consent before cloning a voice. Our platform uses real-time AI moderation to detect policy violations.
Q: Who owns the copyright to the content translated or dubbed by VMEG?
A: The User. VMEG acts solely as a processing tool. Users retain full ownership and intellectual property rights over both their original source media and the translated/dubbed output generated by our platform.
9. Contact Us
For questions regarding our Trust & Safety policies or privacy practices, please contact our dedicated team:
Privacy Team: info@vmeg.ai
Trust & Safety: info@vmeg.ai